Frequently Asked Questions

I cannot login
To login you will need the following: 
Your username is your preferred e-mail address. This is the e-mail address where you receive communications from us.
Password: Your password is your ACFAS member/customer number and your first and last initials (lower case). Example: 12345ab

Where can I find my ACFAS member ID?
Your member ID number is printed on:

    • Your membership card
    • Your dues renewal statement
    • Mailing issue of the Journal of Foot & Ankle Surgery
    • Member newsletter, Update

Do you have a privacy policy?
View our Privacy Statement

When will I know my pass/fail score for CE tests?
Our system is now automated, as soon as you take your test through our LMS system you will receive your results.

What are the System Requirements to view ACFAS e-Learning modules?
Path LMS actively supports the latest versions of all major browsers, e.g. Internet Explorer 9 or above (PC), Firefox (PC and Mac), Safari (PC and Mac), and Google Chrome (PC and Mac).


    1. One of the following:
      a. Internet Explorer 9+ (11 highly recommended) (Windows 7 or 8)
      b. Edge, any version (Windows 10).
      c. Safari (macOS Sierra 10.12 or later).
      d. Latest two versions of Firefox or Chrome (Windows or macOS).
    2. No specific hardware requirements except those to run the chosen browser.


    1. One of the following:
      a. Chrome or Firefox on Android 8 or higher.
      b. Safari on iOS 11 or higher.
The minimum viable connection speed to stream Wistia video reliably is about 768 kilobits per second (equal to .768 megabits per second). We recommend a connection speed of at least 5 megabits per second for an optimal experience with HD capability.

Who do I contact if I’m having technical issues?

For Questions About Course Content or Purchases
(800) 421-2237
8:30 am – 5:00 pm CST

For Technical Support
(888) 705-6002
+1 (858)201-4136*
8am – 8pm ET**

*for callers residing outside of the United States
**excludes holidays and weekends

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